Privacy Policy
At SGS Freight, we are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, and safeguard your data.
1. Information We Collect
We collect personal information that you provide to us when using our services, including your name, contact details, shipping addresses, payment information, and cargo details. We may also collect information automatically through cookies and similar technologies when you visit our website.
2. How We Use Your Information
We use your personal information to process and fulfill your shipping orders, communicate with you about our services, provide customer support, improve our services, comply with legal obligations, and send you marketing communications if you have opted in to receive them.
3. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our business, such as shipping carriers, customs authorities, and payment processors. These parties are obligated to maintain the confidentiality of your information and use it only for the purposes we specify.
4. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
5. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. When your information is no longer required, we will securely delete or anonymize it.
6. Your Rights
You have the right to access, correct, or delete your personal information held by us. You may also object to or restrict certain processing of your data, and request data portability where applicable. To exercise these rights, please contact us using the details provided below.
7. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can control cookie settings through your browser preferences, though disabling cookies may affect the functionality of our website.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
9. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it promptly.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
11. International Data Transfers
As an international freight company, your information may be transferred to and processed in countries outside of your country of residence. We will ensure that appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at info@sgsfreight.com or call us at +27 84 786 1352 / +27 83 786 7004.
Last Updated: October 2025
